OEN NewsOEN is hiring! Apply to be our next Director of Membership Services

UPDATE: WE ARE NO LONGER ACCEPTING APPLICATIONS FOR THIS POSITION.

Excited about the Oregon startup scene? Want to help local entrepreneurs succeed and thrive by connecting them to a network of peers and mentors and hands-on training opportunities?

OEN is a nonprofit, membership-driven organization with a 24-year track record. This is a rare opportunity to join our small but mighty full-time staff to further our mission of driving innovation, facilitating job creation, and putting Oregon on the map as a center for entrepreneurial excellence.

Our Membership Services Director manages recruitment, retention, and educational programming for our statewide membership network.
QUALITIES/SKILLS:

  • Experience in sales, client retention, and community management.
  • Strong computer skills, including Microsoft Office, CRM systems, data entry and management. Experience with QuickBooks a plus.
  • Experience in managing, motivating, and leading volunteers, including developing appropriate volunteer opportunities for members.
  • Experience in public speaking and making presentations.
  • Outgoing personality, ability to multi-task, and to work in a team-oriented, fast-paced environment.
  • Event management experience.
  • Experience and contacts within the entrepreneurial business community (preferred).

 

RESPONSIBILITIES:

Recruitment:

  • Works with the Membership and Marketing committees to develop and implement the membership marketing plan and membership retention plan.
  • Works with the Executive Director, Board Treasurer, and the volunteer Membership Chair to review and set annual goals for new membership, membership retention, and membership revenue.
  • Actively solicits and sells new memberships in OEN, from attendees at OEN events, and other business community events
  • Works closely with the Marketing Committee to fully integrate membership sales throughout all OEN programming.
  • Attends meetings, conferences, trade shows, and events for other entrepreneurial support organizations to promote OEN and to develop membership leads.
  • Develops/manages a referral program leveraging current OEN members.
  • Responsible for follow-up phone calls to non-renewing members, to convert them to renewals

Database Management:

  • Manages data entry of new members.
  • Facilitates invoicing for all new memberships and membership renewals.
  • Edits member access permissions, manages aged receivables reports and removes non-renewing members from the data base.
  • Updates monthly scorecard with membership data.

Event Management:

  • Manages all logistics at OEN monthly happy hour (PubTalk), including: staffing the registration desk and the collection of admission fees, etc as an avenue to soliciting new memberships, printing and distribution of all name tags and handouts, audiovisual arrangements, food/beverage arrangements, etc, and recruitment of PubTalk Committee volunteers to assist.
  • Manages the OEN Pitch & Putt which includes, registration, marketing, food & beverage, volunteers, etc.
  • Assist with OEN special events such as, OEN Summit, Angel Oregon, and Entrepreneurship Awards as needed.
  • Sets OEN’s Educational Programs including speakers and programming. Manages logistics for educational workshops/programs: print and deliver nametags, any required materials, etc. Attends all workshops and events.

Other duties:

  • Manages the OEN volunteer program, including: Soliciting volunteers from membership, managing database of volunteers, and managing the process to best utilize their skills and services.
  • Invoices OEN Sponsors and Donors
  • Codes, tracks, and manages deposits in Quickbooks.
  • Works with Director of Marketing and Communications on the weekly email blast.
  • Manages OEN Community Calendar and communication with local organizations regarding events
  • Serves as a community liaison.
  • Manages some of the office duties, such as printers, phones, internet, computers and ordering of misc supplies.
  • Other duties as assigned

 

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