OEN NewsOEN is hiring! Apply to be our next Director of Membership Services

Excited about the Oregon startup scene? Want to help local entrepreneurs succeed and thrive by connecting them to a network of peers and mentors and hands-on training opportunities?

OEN is a nonprofit, membership-driven organization with a 24-year track record. This is a rare opportunity to join our small but mighty full-time staff to further our mission of driving innovation, facilitating job creation, and putting Oregon on the map as a center for entrepreneurial excellence.

Our Membership Services Director manages recruitment, retention, and educational programming for our statewide membership network.
QUALITIES/SKILLS:

• Experience in sales, client retention, and community management.
• Strong computer skills, including Microsoft Office, CRM systems, data entry and management. Experience with QuickBooks a plus.
• Experience in managing, motivating, and leading volunteers, including developing appropriate volunteer opportunities for members.
• Experience in public speaking and making presentations.
• Outgoing personality, ability to multi-task, and to work in a team-oriented, fast-paced environment.
• Event management experience.
• Experience and contacts within the entrepreneurial business community (preferred).

RESPONSIBILITIES:

Recruitment:

• Works with the Membership and Marketing committees to develop and implement the membership marketing plan and membership retention plan.
• Works with the Executive Director, Board Treasurer, and the volunteer Membership Chair to review and set annual goals for new membership, membership retention, and membership revenue.
• Actively solicits and sells new memberships in OEN, from attendees at OEN events, and other business community events
• Works closely with the Marketing Committee to fully integrate membership sales throughout all OEN programming.
• Attends meetings, conferences, trade shows, and events for other entrepreneurial support organizations to promote OEN and to develop membership leads.
• Develops/manages a referral program leveraging current OEN members.
• Responsible for follow-up phone calls to non-renewing members, to convert them to renewals

Database Management:

• Manages data entry of new members.
• Facilitates invoicing for all new memberships and membership renewals.
• Edits member access permissions, manages aged receivables reports and removes non-renewing members from the data base.
• Updates monthly scorecard with membership data.

Event Management:

• Manages all logistics at OEN monthly happy hour (PubTalk), including: staffing the registration desk and the collection of admission fees, etc as an avenue to soliciting new memberships, printing and distribution of all name tags and handouts, audiovisual arrangements, food/beverage arrangements, etc, and recruitment of PubTalk Committee volunteers to assist.
• Manages the OEN Pitch & Putt which includes, registration, marketing, food & beverage, volunteers, etc.
• Assist with OEN special events such as, OEN Summit, Angel Oregon, and Entrepreneurship Awards as needed.
• Sets OEN’s Educational Programs including speakers and programming. Manages logistics for educational workshops/programs: print and deliver nametags, any required materials, etc. Attends all workshops and events.

Other duties:

• Manages the OEN volunteer program, including: Soliciting volunteers from membership, managing database of volunteers, and managing the process to best utilize their skills and services.
• Invoices OEN Sponsors and Donors
• Codes, tracks, and manages deposits in Quickbooks.
• Works with Director of Marketing and Communications on the weekly email blast.
• Manages OEN Community Calendar and communication with local organizations regarding events
• Serves as a community liaison.
• Manages some of the office duties, such as printers, phones, internet, computers and ordering of misc supplies.
• Other duties as assigned