OEN Member Spotlight - Jason Lander of Hively
Q: What does your business do?
A: Hively is the simplest way to gather customer feedback, measure team performance and reward employees.
Q: What problem does it solve?
A: Simplifies customer feedback collection and improves customer engagement.
Q: How did you come up with this business idea?
A: We’ve worked with businesses across the nation for over a decade that have a high dependency on delivery excellent customer service. Most of them don’t have a good means of tracking their customer happiness or engagement.
Q: What are your biggest challenges?
A: Marketing
Q: What are your goals for the company?
A: To make our customers happy and have Hively improve their businesses and customer engagement. To be an example of a successful Portland tech start up.
Q: Are you looking for funding?
A: No.
Q: What would funding enable you to do?
A: Accelerate our growth when have focused on the exact market opportunity we want to pursue.
Q: Have you been an entrepreneur before?
A: Yes.
Q: What brought you to OEN? What do you hope to gain from membership?
A: The Portland Seed Fund. Exposure.
Q: What has been the biggest surprise in your entrepreneurial experience to date?
A: How amazing it feels to go from concept to working product with happy customers.
Q: What has been the best entrepreneurial advice you’ve received?
A: Get as far as you can on your own without funding.